Family safety rules
Acceptable Use & Child Safety
It is not a public social network, an emergency service, or a replacement for attentive grown-up supervision.
1. Grown-up responsibilities
- Create profiles only for children you are legally authorized to supervise.
- Review the privacy practices and age appropriateness of every learning site you approve.
- Review family messages, photos, friend settings, and Guardian reports regularly.
- Use device-level parental controls and safe-search tools in addition to Luminara when appropriate.
- Respond to safety concerns offline and contact emergency services when a child may be in immediate danger.
2. Content and communication rules
Family members must not use Luminara to create, upload, request, or share:
- Sexual content involving a minor, grooming behavior, exploitation, or any content that endangers a child.
- Bullying, threats, harassment, hate, humiliation, or encouragement of self-harm or dangerous behavior.
- Home addresses, real-time location, government identifiers, financial details, passwords, or other unnecessary sensitive information.
- Images of a person without appropriate permission, or content that invades privacy or violates intellectual-property rights.
- Malware, deceptive links, illegal material, or instructions intended to bypass family controls.
Children should use a first name or family-approved nickname and avoid including identifying details in messages or photos.
3. Security and access rules
- Do not share grown-up Google credentials, family PINs, pairing codes, or device access with unauthorized people.
- Do not attempt to access another family, probe the service, defeat security controls, automate abusive traffic, or reverse engineer protected parts of the Services.
- Do not use Guardian on a device without the device owner’s or administrator’s authorization and appropriate notice to its users.
- Do not misrepresent a child relationship or use Luminara for workplace, school-wide, surveillance, or commercial monitoring without a separate written agreement.
4. Guardian is one layer—not a guarantee
Guardian applies a grown-up-configured domain allow-list to top-level browser navigation and provides limited activity summaries. It may not control other browsers, applications, embedded content, downloads, private networking tools, operating-system features, or every redirect. A missing, disabled, outdated, or removed extension may reduce protection. Grown-ups should verify status and use platform controls appropriate to the child and device.
5. Safety and enforcement response
We may preserve information, restrict features, suspend access, remove content, notify the account holder, or contact appropriate authorities when reasonably necessary to protect a child, another user, or the Services; address apparent exploitation or imminent harm; comply with law; or investigate serious abuse. We will limit access to people who need it for the response.
6. Report a concern
For a child-safety or security concern, email ava.moonaro@gmail.com with “Urgent safety concern” in the subject. Do not attach exploitative imagery or repeat harmful content. If there is immediate danger, contact local emergency services. In the United States, suspected online child sexual exploitation may also be reported to NCMEC’s CyberTipline.